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Teacher
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Category
General Programmes
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Course PriceGHC3500.00
Customer Service Excellence
The course aims to train individuals to learn how to handle challenging situations and difficult customers with grace and also Explore techniques for service recovery and turning negative experiences into positive ones.
Course Details
The "Customer Service Excellence" course is designed for professionals in customer-facing roles, service providers, and individuals seeking to enhance customer satisfaction. This program provides a comprehensive understanding of customer service principles and strategies to deliver exceptional experiences and build lasting customer relationships.
Requirements
None
Course Syllabus
None
Course Information
- Course Price: GHC3,500
- Class Start: Sept. 2, 2024
- Course Duration: 5 days
- Course Capacity: Max 50 Students
- Class Schedule: Monday - Friday
- Class Time: 8 a.m.
Location & Cohorts
- Location: Gimpa Main
- Cohort: Second Half Cohort
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